Refund & Return Policy – FreshDatabases.com
At FreshDatabases.com, we strive to provide high-quality, verified leads that meet your business needs. Please read our refund and return policy carefully before making a purchase.
1. Digital Product Nature
All leads purchased from FreshDatabases.com are digital products. Once a purchase is completed and leads are delivered, we cannot offer returns, as digital products cannot be “returned” like physical goods.
2. Refund Eligibility
We understand that issues may occasionally arise. Refunds may be considered only in the following cases:
You did not receive the leads within the promised delivery time.
The leads delivered are substantially different from the product description.
There was a technical error or issue on our side that prevented proper delivery.
3. Requesting a Refund
To request a refund:
Contact our support team at [support@freshdatabases.com] within 7 days of receiving your leads.
Provide your order ID, email used for purchase, and a detailed explanation of the issue.
Our team will review your request and respond within 3 business days.
4. Partial Refunds or Credits
In some cases, we may offer a partial refund or credit toward a future purchase instead of a full refund, depending on the issue.
5. No Refund Cases
Refunds are not available for:
Leads purchased and downloaded successfully.
Change of mind or incorrect purchase.
Claims made after 7 days of receiving the product.
6. Support & Assistance
If you face any problems with your purchased leads, our support team is here to help. We may be able to provide replacements, updates, or corrected data if an issue occurs.
7. Contact Us
For any questions regarding refunds or returns, please email:
support@freshdatabases.com
By purchasing from FreshDatabases.com, you agree to this Refund & Return Policy.