Refund & Return Policy – FreshDatabases.com

At FreshDatabases.com, we strive to provide high-quality, verified leads that meet your business needs. Please read our refund and return policy carefully before making a purchase.

1. Digital Product Nature

All leads purchased from FreshDatabases.com are digital products. Once a purchase is completed and leads are delivered, we cannot offer returns, as digital products cannot be “returned” like physical goods.

2. Refund Eligibility

We understand that issues may occasionally arise. Refunds may be considered only in the following cases:

  • You did not receive the leads within the promised delivery time.

  • The leads delivered are substantially different from the product description.

  • There was a technical error or issue on our side that prevented proper delivery.

3. Requesting a Refund

To request a refund:

  • Contact our support team at [support@freshdatabases.com] within 7 days of receiving your leads.

  • Provide your order ID, email used for purchase, and a detailed explanation of the issue.

  • Our team will review your request and respond within 3 business days.

4. Partial Refunds or Credits

In some cases, we may offer a partial refund or credit toward a future purchase instead of a full refund, depending on the issue.

5. No Refund Cases

Refunds are not available for:

  • Leads purchased and downloaded successfully.

  • Change of mind or incorrect purchase.

  • Claims made after 7 days of receiving the product.

6. Support & Assistance

If you face any problems with your purchased leads, our support team is here to help. We may be able to provide replacements, updates, or corrected data if an issue occurs.

7. Contact Us

For any questions regarding refunds or returns, please email:
support@freshdatabases.com

By purchasing from FreshDatabases.com, you agree to this Refund & Return Policy.

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